Tag Archives: Business

How’s business?

Web Control Room shows 1 page with charts from various sources to give you a full picture of your small business performance.

As a small business owner people are always asking me “How’s business”. But I’ve always felt that I don’t really know the answer to this question. To help me and other small business owners answer this question I have built a free tool called Web Control Room but more on that later.

Why don’t I know the answer?

So why don’t I know how my business is going? Well, sure if I log into Xero and click on enough buttons, I can find out how much I have invoiced for the month. But this doesn’t tell the whole story.

For example I get most of my leads through Google, so while my invoicing might be good this month, they won’t be much good next month if my position in Google has dropped. So I would have to log in to a tool to monitor this as well. Read More…

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Discount Deals launches with 9.5k visits in week 1

Last week I launched my own ecommerce site, Discount Deals and some of the results have been very encouraging. We have had almost 10,000 people to the site in 8 days. We haven’t advertised anywhere (no pay per click) and we haven’t done any SEO. We’ve done it by spending around $400 and providing more than $400 worth of value to people in the process (as opposed to advertising which provides none). This post will detail what we have done and the results of what we have achieved in 1 week.

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Show me the money – the life and death of Xmarks

Ok so there’s a business, it provides a unique service and has built a customer base of 2 million customers in 3 years and its growing at around 3,000 a day. Sounds like a winner right. Wrong. I was surprised to read about XMarks (previously Foxmarks) shutting its doors over the weekend at this post. Its a sad story but a great read and I would encourage any small business people to read it.

XMarks is an online service that enables users to synchronise their bookmarks / favourites across different browsers and computers. I started using it (when it was a Firefox plugin called Foxmarks) when I got my iPhone which would only sync with Safari so I used it to sync my Firefox bookmarks and then syncing my phone with my computer meant a standard list of bookmarks on the phone (not to mention also having the same bookmarks at home). Read More…

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Choosing a Business Name

I recently was asked by a client for some advice on choosing a business name. Here was the advice I gave

It doesn’t really matter

There are plenty of good businesses, great businesses with terrible names. Google isn’t great (although it does mean something). Mcdonalds is boring – Apple is a fruit so is Orange, so is blackberry (is it?). Anyway…

Some companies use the name of their founders – i.e. Harvey Norman – seems to work for them.

Some mention their industry, some are completely unrelated, some use Acronyms. There is no rhyme or reason, no recipe for success.

In my opinion it really doesn’t matter at all what the name is when you start – it matters what people think of when they think of the name after you are established. When you think of apple you don’t think of the fruit.

Having said that there are some things to consider.

Is the domain available

If you have the luxury of choosing your business name before you start your business (often people just start), make sure you check whether the domain is available. for .com.au use http://www.ausregistry.com.au/whois.php or GoDaddy.com for .com domains. This is going to be a big restriction on names these days as pretty much everything is taken.

Exact match domains – search engine considerations

To rank well in Google can be tough. One easier way to do it is to have a name of a keyword in your domain – if possible the whole domain is an exact keyword match.

For example if you want to come up for “plumbing Sydney” you are better off having the domain plumbingsydney.com.au than pipesgalore.com.au.

Another idea is to look at a site like www.netfleet.com.au and see what domains are available for resale. Older domains are better and you might find a keyword rich domain in your area for sale which would help you get traffic. This all depends on how picky you are about your name.

Is it memorable?

Having a memorable name doesn’t hurt. While Google isn’t the most glamorous name, it’s pretty memorable. There are plenty of examples of weird name companies doing well, Twitter, Skype, Fring, Mail Chimp etc. In more traditional industries though it might help to be a bit more conservative like my business name Web Circle is relatively easy to remember because its simple not because it’s a crazy name.

Is it hard to spell or pronounce
You will be forever explaining to people how to pronounce your name if it’s tricky. Similarly if it’s hard to spell you’ll get people going to the wrong web address so again it helps to keep it simple.

There are a lot of things to consider when coming up with a name but ultimately if you make a good enough business it can be called anything and it won’t matter.

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Are you a small dog?

chase_the_sun_shirt.jpgChase the Sun are a web development firm in Palmerston North in NZ. You might be wondering why I’m wearing their T Shirt to work today?

We do quite a lot of work with the guys from Chase the Sun, they are excellent programmers and good blokes. But they are a web firm like us so perhaps we should be looking at them as our competitors in which case wearing their shirt to work might not be the best idea. A story about a Microsoft executive smashing one of his employee’s iPhone at a company function springs to mind.

I heard George from Masterchef on the radio this morning going on about “there are painters and there are painters”. They haven’t been quiet about the fact that there is another Kitchen show (My Kitchen Rules) which has also been very successful this year – a competitor if you like. So the way Masterchef have chosen to respond to their new competitor is to basically come out and say their show isn’t as good as theirs. These guys are friends, they are in the same industry, all doing it presumably for the same reason. Well over 1 million people watched MKR each night it was on. Small dog syndrome perhaps? He is quite a small man come to think of it.

What will bagging out this show do for Masterchef? Is it going to attract more viewers? Is it going to help their industry? It’s probably just going to annoy the 1million plus people who watched and enjoyed MKR.

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